nordic it business supporter

Kosan Gas is one of the leading suppliers of LPG (gas) in bulk and cylinders in the Nordic countries.

Kosan Gas, owned by the American UGI Corporation, is a major gas distributor and marketer of energy products and services.

At Kosan Gas we are committed in supporting the change in our industry to help the customers in the transition for a carbon-neutral future. We aim to reduce the carbon footprint of their energy products by 50 percent from current levels of emissions by 2030 and 100 percent by 2050 at the latest.

Your responsibilities will cover

  • Provide 1st & 2nd line technical support to employees
  • Provide support for the core Kosan Gas systems, primarily Microsoft
  • Perform user administration duties on Active Directory and other platforms
  • Resolve and record progress of issues using Service Now, the IT support tool (with escalation to UGI International IT team, where necessary)
  • Provide resolution of user faults within a targeted fix time
  • Utilisation of remote-control software tools to provide fault resolution and diagnosis
  • Document and maintain IT Help Desk policies and procedures
  • Work with international technical teams within the UGI group
  • Procurement and setup of PC and mobile equipment

You will join the Region North IT Team and report to the IT Service Manager who is located in the UK. The main Office is in Viby/Aarhus, with the possibility of hybrid working 2 days per week. Since you will be supporting employees in the Nordic countries you should expect between 10-20 travelling days a year.

To match this position

You have experience from a similar role with IT Business Support combined with a relevant technical education such as IT Supporter or IT Technician. You have a profound knowledge of Microsoft Windows, MS Apps, MS Services, and associated applications as well as knowledge of cloud-based solutions and operations. Preferably also experience with PC hardware setup and configuration. You can communicate fluently in both Danish and English.

As a person you have a positive mindset combined with a service-minded and proactive and problem-solving approach. You are committed to your work, where cooperation, quality and customer support is your primary focus. You have interpersonal skills and are effective and structured in your work.

The recruitment process is handled by the Search consulting company SORTH & CO. If you need additional information, please contact Partner Peter Pallesen; pp@sorthco.dk

En bæredygtig
fremtid

Konventionel LPG (Liquefied Petroleum Gaser et naturligt biprodukt, som udvindes ved raffinering af råolie og/eller naturgas. LPG er et mindre forurenende alternativ for virksomheder, og LPG udleder langt mindre CO2 end både kul og olie. Og nu er vi klar til at tage næste skridt videre mod en fossilfri fremtid.

Hos Kosan Gas er vi stolte af, at vores kunder har klare forventninger til, at vi tilbyder dem grønne alternativer i fremtiden. Vi har taget ansvaret for at udvikle og producere fornybar flydende gas. Denne type gas kan eksempelvis være et biprodukt af biobrændstof, udvundet fra madaffald og andre fossilfrie brændstoffer, og er ét af mange skridt på vores rejse mod en fossilfri fremtid.

Vi efterlader ingen på vejen til en grøn fremtid.

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Om os

førende gasleverandør
i norden

Kosan Gas er en af de førende leverandører i Norden af gas i flasker og tanke. Vi har rødderne dybt forankret i den danske gas-historie, og i mere end 90 år har vi leveret energiløsninger til virksomheder og private forbrugere.

Kosan Gas har datterselskaber i Norge, Sverige og Finland, og vores hovedkontor ligger i Viby J ved Aarhus. Virksomheden beskæftiger i alt 80 medarbejdere heraf en del på fyldestationen i Esbjerg.

I dag ejer det amerikanske holding-selskab UGI Corporation 100% af aktierne i Kosan Gas. UGI er et veldrevet og traditionsrigt selskab, som i hvert af de seneste 125 år har betalt udbytte til sine aktionærer. UGI ejer bl.a. AmeriGas Partners, der er den største detailleverandør af propangas i USA, Antargaz, der er et af de største gasselskaber i Frankrig samt det østrigske selskab Flaga, som har aktiviteter i flere europæiske lande. Selskabet har hovedkvarter i Philadelphia, USA og beskæftiger 10.000 ansatte verden over.